Service Etiquette

Your therapist will arrive 15 minutes before the treatment and will text you when outside. This will allow enough time for the pre-treatment procedure, following Covid-19 guidelines:-

• You will need to provide 2 large bath towels and 2 small towels
• Pre-treatment consultation questionnaire (view here)
• Choosing and warming the appropriate pre-blended oils
• Choosing some appropriate music
• Discussing any concerns, or problems you may need work on
• Explanation of the treatment by the therapist
• Ensure that all mobile phones are switched off

The therapist will leave the room to allow you 5 minutes to get undressed, leaving your underwear on, and getting on to the massage couch.

• The therapist will re-enter the room and begin the massage
• Please feel free to communicate during the massage
• You may incur moderate pain which will subside 24 to 48 hours after the massage

• The therapist will leave the room to allow you 5 minutes to get up slowly and get dressed
• The therapist will re-enter the room to obtain your feedback, which will be recorded on your account
• Please allow 15 minutes for the therapist to pack their kit away, following Covid-19 guidelines